Manasarovartravels.com is a property of Manasarovar Tours & Travels, an Indian Firm having its registered office at 8/20 Naskar Para Lane, 3rd Floor, Kolkata - 700031.
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
We might collect your billing name, billing address and payment method when you make a purchase. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
We collect information you post in a public space on our website or on a third-party social media site belonging to Manasarovartravels.com.
We may collect demographic information about you, vacation packages you like, destinations you intend to visit, travel packages you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collectabout the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you when you send us an enquiry or purchase vacation packages. We also collect information if you post a comment on our website or ask us a question through phone or email.
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address.
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We might use your information to confirm your enquiry for avacation package.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We may use your information to make our website and services better. We may combine information we get from you with information about you we get from third parties.
We may use information to protect our firm, our customers, or our website.
We might send you information about special promotions or offers. We might also tell you about new features or services. These might be our own offers or services, or third-party offers or services we think you might find interesting. Or, for example, if you purchasevacation packages from us we'll enroll you in our newsletter.
We might send you emails or SMSabout your account or a purchase.
We use information as otherwise permitted by law.
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We share your information with transport vendors and other parties responsible for fulfilling the purchase obligation. The transport vendor and other parties may use the information we give them as described in their privacy policies.
This includes a third party who provide services, or who runs a hotel/resort/accommodation facility where we accommodate you. Our partners use the information we give them as described in their privacy policies.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
For example, if part of our business is sold we may give our customer list as part of that transaction.
We will tell you before we do this.
To stop receiving our promotional emails, please email [email protected] It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below
Mr. Pratik Chakrabarti
Address:8/20 Naskar Para Lane, Kolkata - 700031
Phone: +91 9830574021
Email: [email protected]
If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]
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